The Five Steps of Change

The Five Steps of Change

One of the things I am most thankful to Christina Comeau for teaching me was about the five steps of change: Attention, Intention, Information, Insight, and Action. This five-step process takes place, consciously or unconsciously, at every level of every activity in...
Communicating to Executives

Communicating to Executives

I watch teams as they structure decks for executive consumption all the time.  It can be painful to watch. Hundreds of unnecessary words get crammed into each PowerPoint slide as subject matter experts try to fit years of understanding and expertise onto single pages....