How to Drive Strategic Change

CTLabs works with leaders to drive strategic change and bring greater health and effectiveness to their work. We enable organizations to reimagine their service offerings to adapt to disruption, changing circumstances, and new organizational goals.

When it’s messy, when it’s fraught, when it’s complex, and when it matters, service innovation allows you to reassess, reimagine, and, when done effectively, implement and CTLabs leads you through this process.

The Wills, the Woulds and the Won’ts

Enabling a culture shift can be a fairly straight-forward process. You don’t even need to download my e-book for $9.99. You can have it here, for free. Start from outcomes. Directionally, where and how do you need your culture to shift? What do they need to do...

Regulatory Reform in Canada – A Whole Systems View

On a cold day in late March 2011, 30+ individuals met to assess regulatory reform as a cross-governmental Canadian challenge. Although each faced different subject-matter challenges within their home agencies and departments, the curiosity was there to see if there...

Seriously Playing with your 220 Best Friends

Lego Serious Play (LSP) is a wonderful process that was designed to enhance deep, innovative conversations among intimate groups of 8-12 people. As a creative problem solving process for small teams that are solving huge challenges, it is unmatched in its support of...