Service innovation

How to Drive Strategic Change

CTLabs works with leaders to drive strategic change and bring greater health and effectiveness to their work. We enable organizations to reimagine their service offerings to adapt to disruption, changing circumstances, and new organizational goals.

When it’s messy, when it’s fraught, when it’s complex, and when it matters, service innovation allows you to reassess, reimagine, and, when done effectively, implement and CTLabs leads you through this process.

 

Related Blog Posts

On Becoming a coLead

On Becoming a coLead

We assemble a CTLabs team for every engagement that we do.  This team includes at least one Collaboration Lead and one coLead.  While the Lead is responsible for the overall solution design, the coLead plays an important role in realizing the design during the event...

Designing Futures for People who Care

Designing Futures for People who Care

Now that's a bold tag line, but that's really really what we're all about. Designing futures for people who care. That's why we're looking for visionaries. People with ideas, people who care about making the world, their world, a better place. People who want to make...

The Importance of Bearing Witness

The Importance of Bearing Witness

This morning, along with about 30,000 other people, I decided to make my way towards the cenotaph in downtown Ottawa, to be present at 11:00 am for, what is for me, one of the most important ceremonial moments of each year. Remembrance Day commemorates the most...