Service innovation
How to Drive Strategic Change
CTLabs works with leaders to drive strategic change and bring greater health and effectiveness to their work. We enable organizations to reimagine their service offerings to adapt to disruption, changing circumstances, and new organizational goals.
When it’s messy, when it’s fraught, when it’s complex, and when it matters, service innovation allows you to reassess, reimagine, and, when done effectively, implement and CTLabs leads you through this process.
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The “M” word
It's a word that often comes up in the closing analysis of one of our sessions. The "M" word. Yes, the "M" word. Miracle. "We accomplished 7 years worth of work in the past 12 hours. This was nothing short of a miracle." “We found solutions, and laid out the timelines...
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Alright. Hands up, everyone who thinks it would be pretty cool to spend a week learning how to use advanced 3D modeling techniques to build conceptual models of complex human systems, testing possible future states for hidden weaknesses, in order to develop optimal...
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A part of the CTLabs engagement process – the most noticeable part – is the workshop element, the events. Events are where a client brings 1 or 501 friends, stakeholders and neighbors into open collaboration for a day or three, using our processes to enable innovation...
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