How to Drive Strategic Change

CTLabs works with leaders to drive strategic change and bring greater health and effectiveness to their work. We enable organizations to reimagine their service offerings to adapt to disruption, changing circumstances, and new organizational goals.

When it’s messy, when it’s fraught, when it’s complex, and when it matters, service innovation allows you to reassess, reimagine, and, when done effectively, implement and CTLabs leads you through this process.

Opening Space

Harrison Owen gave us all a big hand up when he gifted us with his graceful Open Space Technology, but it is not that of which I speak. Today, I'm thinking of a far more generalized opening of space, one that is referenced in the practice of Zen. The idea is that...

Holding Hope

One of the many and varied jobs of a Lead is what is called “holding hope.” It is a challenging habit for some to acquire, because it is quite easy to fundamentally misunderstand the role in either of at least two directions. This particular task is to hold hope for...

12 Windows

Truth be told, there is no tool or process in the world of facilitation that is failsafe – there is no single logical progression that you can take every group through, with utter clarity and transformation manifesting themselves on the other side. However – there’s a...