How to Drive Strategic Change

CTLabs works with leaders to drive strategic change and bring greater health and effectiveness to their work. We enable organizations to reimagine their service offerings to adapt to disruption, changing circumstances, and new organizational goals.

When it’s messy, when it’s fraught, when it’s complex, and when it matters, service innovation allows you to reassess, reimagine, and, when done effectively, implement and CTLabs leads you through this process.

The Impact of Visual Facilitation

I recently mentioned some wonderful visual facilitation training that we took in at The Grove, in San Francisco. Well, we were hardly back and off the plane before I had the opportunity to put some of the training into practice. We were facilitating a two-day planning...

And Now Introducing: Nobody?

Introductions are a natural jumping off point at many meetings. They are a calm, polite way of setting a tone, letting everyone speak, and ostensibly, getting everyone to know everyone else. However, it has been my experience that introductions can also be insidious...

What is a "Human System"?

We’ve mapped and tracked any number of systems as a way of coming to understand the world around us. From circulatory systems to computer systems; from biological systems to solar systems and beyond. We can do, and have done, the same with human systems. It helps us...