Headquartered in Ottawa, Ontario, Canada, CTLabs is made up of a team of strategic planners and expert facilitators who work closely together to design collaborative transformation (that’s the CT) solutions for clients that increase situational trust and shift cultures towards greater health.

PERSONAL BIOS

Phil works with stakeholder groups to create strategic alignment around visions and outcomes through complexity-based collaborative engagements. He’s dedicated to helping organisations and systems operate more effectively and efficiently. He designs and facilitates executive single and multi-day retreats, conferences, and events that enable people to reach consensus and develop (achievable and actionable) action plans to move forward on large change initiatives. This work is usually coupled with long-term change management projects to enable whole-system transformation. In an ideal world, the ‘end result’ is the establishment of a collective governance model that guides the organization forward. Basically, he works in complexity to help people who are solving the world’s wicked problems.

Fiona is a dynamic group facilitator and systems analyst for strategic sustainable development. She uses the strength of innovative and focussed facilitation methods and tools combined with high-level planning frameworks to support people in navigating complex issues and understanding current states and future success. She is trained in various participatory and systemic facilitation techniques for workshops, strategic planning initiatives, stakeholder engagement and consultations. She also offers experience in change management and technical writing.

Lise is an entrepreneurial and dynamic management consultant with over 20 years of experience bringing together key stakeholders from all levels of government, private sector and non-government organizations nationally and internationally to resolve complex issues, build consensus, engage leadership and build governance. Through a highly collaborative process, Lise has facilitated the development of sound and practical strategic plans, transforming vision to concrete action, building productive teams, and measuring success. As a people-person with a curiosity and desire to enable people to do their best work and organizations to realize their potential, she strives to transfer her knowledge and skills to others to build individual and organizational capability for her clients. Lise is an MBA graduate and has an undergraduate degree in communications and management and public policy with certifications in various facilitation methods.

Krista is an information professional who wants people to get access to the information they need. With 10+ years of experience in the public sector, Krista has a deep understanding of the tension between Open Access and legitimate restrictions to access to information (Copyright, ATIP, Indigenous Data Sovereignty, etc). Using innovative problem solving and user-centred design, Krista helps organizations find the pathway between the rock and the hard place– and then turns it into a sustainable program for the organization.

Chrystal is a passionate and results-oriented leader with over 15 years experience in healthcare, professional associations, and not-for-profit organizations. She specializes in quality and process improvement, project management, and strategic planning. Driven by purpose, Chrystal focuses on making a difference with the people she collaborates with, while placing a lens on the customer experience. She has a strong understanding of complex systems and the interdependencies impacted by organizational change and uses this knowledge to support her clients in improving their performance. Chrystal builds relationships with clients, working collaboratively to build solutions, meet desired outcomes, and drive success into the future.

CTLabs: Building trust and guiding cultural shifts

Far more than simple “change management”, the CT methodology has been built around the way people think, the way people work, and the need we all have to work effectively in service of a greater good (as far-fetched as that sounds in these jaded times!). The processes and tools and methodology that make up the growing CT toolkit have been built around the way people actually think and actually work, and enable individuals and groups to work together effectively.

CT has been used consistently to build situational trust, to engage stakeholders effectively, to get buy-in that is resistant to the effects of time, and to enable cultures to shift, sometimes quickly, sometimes slowly, and always towards greater health and more useful outcomes.